Friday, September 12, 2008

Q4: Blogs and Wikis in library enviroment

Many libraries or organizations are applying Web 2.0 services to enhance their services, such as Australian Library and Information Association. They are using blogs and wikis to communicate with library users. The article gives a brief summary and tips for how to apply Web 2.0 services into library as a communications tool.

According to the article, there are 6 tips that the authors offer in relation to introducing emerging tools such as blogs and wikis in library. To develop a successful communication tool, librarians should tailor made the applications, and librarian should decide whether the application is suitable for library or not if the applications cannot fulfills library mission and goals. Besides, make sure blogs and wikis always up-to-date and reject any false news as soon as possible to maintain an honest library environment. As a communication tool, enabling comments and responds is important. Librarians can encourage user to post frequently, participating fully and consistently in the dialogue. Users are respectful of others. No matter user’s comments agree or disagree, as long as you do it constructively and do not make your criticisms personal. In blogs and wikis, it build up with trust, users are criticizing the idea, not the person. When user has disagreements in the blogging environment, be as civil and respectful as you would in real life. However, there are many “comment spam” in blogs and wikis servers. Librarians should pay more attention to delete unwanted postings. For promotional avenues, many Australian Libraries are using RSS feeds as communication tool. Examples are including BBC News, ABCNews, CNET, Yahoo!, Amazon. Users can browse and subscribe to feeds freely.

In my point of view, Blogs are useful for a wide range of communications, but it is often easier to visualize applications of the technology. In a library, blogs provide library news such as newsletter, new books release. Wikis can function as a platform to provide a meeting place for users and librarians. The difference between blogs and wikis is blog posting are arranged by date but wikis content can be arranged by categories and is not necessarily arranged by date.

Blogs and wikis are tools that can support a social constructivist theory of learning. Users can provide an e-learning environment in which librarians can maintain control over, and input into, their own learning. The software provides flexible access to resources and adopts collaboration in a way that enriches information needs. Both can be used to stimulate thinking and coming up with new ideas.
When library is using blogs and wikis within the framework in Web 2.0 or Library 2.0., the main focus will be librarian. Librarians 2.0 understand end users deeply in terms of their goals and needs. Librarian 2.0 is about where the user is, and when the user is there. This is an immersion environment that librarians are eminently qualified to contribute to. Aspects of librarian influenced e-learning and distance education as implemented by our institutions and communities should allow us to contribute to the preparation of our users to acquire and improve their skills and competencies.

It is essential that library staff start to prepare themselves to Librarian 2.0 now. Librarians should have the ability, insight, and knowledge to influence the creation of this new dynamic and guarantee the future of our profession.

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